Smile Bank is a loyalty program for frequent customers of V-travel. You receive Smiles as bonus points for using our services.
All customers who have booked a product (tour or other) of V-travel receive Smiles. We recommend that you create a profile on v-travel.com.gr so that your Smiles are accrued in a single account and you can spend them in a more efficient way.
All Smiles are deposited in the account of the user whose email was entered during the booking.
-You can receive Smiles simply by making a booking on v-travel.com.gr. You earn smiles for every product you booked online. The number of smiles you get is be shown when you choose the product
-You can also earn 10.000 smiles if you will pay for your booking online at least 60 days before the trip
-For every product you booked as gift for a loved one the smiles points are earned both by you and the recipient
-We value our frequent travellers. All our past customer earn 30.000 smiles on their next trip and of course they earn additional the smiles which are shown when they book online the product
-You can receive 25.000 Smiles if you book 2 tours at the same time
-Book with your friends and earn many Smiles. The more friends you bring on us, the more you will earn Smiles. Bring enough friends and you will travel for free!
a) 4 or more: everyone saves 25.000 Smiles
b) 7 or more: everyone saves 40.000 Smiles
c) 10 or more: everyone saves 50.000 Smiles and the 11th person travels free!
-Is it your birthday? Happy birthday to you! V-travel give you a gift 25.000 Smiles for any product when you book during your birthday day
-Students must ever smile! We’re giving students 30.000 Smiles on all our tours!
– You can earn 5.000 smiles if you will choose a non-refundable rate
The number of Smiles that you will receive for a booking is shown on form with product features. Please note that the number of smiles you earn each time you book is equal to the number of the product price.
As soon as the information concerning your participation is confirmed, you will receive an email notification that we credited your Smile Bank account balance with the promised Smiles. To view the accrued amount of Smiles, go to the Smile Bank page in your profile.
When you have less than 5000 Smiles in your Smile Bank account you cannot spend them yet. As soon as they become over 5000 you can use them to pay for your bookings, in part or in full. If you cancel a reservation paid with Smiles, they will not be refunded to your account.
Yes. Smiles expire after 24 months.
You can always contact our customer support service by telephone at +30 26450 71717, mob. +030 6906647705, email firstname.lastname@example.org or via Contact Us Form.